Bikini Set for Jellycat Bartholomew Bear Bag Charm

1. Upon receipt of the order, it will generally take 7-10 days to prepare for shipping of your order.

2. For shipping to Hong Kong, our logistics service provider is SF Express. We offer free shipping on orders totaling US$39 or more shipping to Hong Kong. For orders below US$39, a shipping fee of US$1.99 applies.

3. For shipping to Australia, Canada, France, the United Kingdom, Japan, South Korea, Malaysia, Singapore, the United States, Thailand, the Philippines, Vietnam, Taiwan, Indonesia, and Germany, a flat rate shipping fee of US$3.99 applies. Free shipping will be offered on orders over US$39.

4. Depending on your location, delivery time usually takes 2-14 business days.

5. We offer Delivered Duty Paid (DDP) shipping for all international orders, meaning we cover any applicable customs duties, taxes, and import fees on your behalf. This ensures a smooth, hassle-free delivery to your door with no additional charges upon arrival.

6. While we strive to handle all customs processes accurately, in rare cases where additional fees, delays, or issues arise due to customs regulations, carrier errors, or factors beyond our control, we are not responsible and do not accept refund requests related to these matters. By placing an order, you agree to comply with your country's import laws.

For details about our Shipping Policy, please visit here.

We accept returns for:
a. New and unopened items.
b. Items that arrive damaged or incorrect.

Returns are accepted within 30 days of delivery. Customers are responsible for return shipping costs unless the item is damaged or incorrect.

For details about our Return, Refund & Exchange Policy, please visit here.